Operational excellence is the contemporary translation of the classic objectives of integrated business logistics: to continuously improve the efficiency and effectiveness of business processes, in order to achieve superior results in terms of quality, productivity and profitability. Operational excellence is considered important because of the results it can achieve, for example in terms of cost reduction, quality improvement, strengthening the relationship with the customer but above all in terms of greater resilience and competitive advantage. In fact, companies that achieve operational excellence become able to both offer better products and services at lower costs, and expand the range of competitive factors compared to their competitors. In addition, operational excellence allows companies to be more responsive to market changes and adapt more quickly to new needs. Operational Excellence is fundamental for the economic sustainability of an organization, measured through the efficiency of its processes and the correct use of resources, moreover, in a “triple bottom line” logic, operational excellence measures the company’s impact on the environment, in an attempt to achieve environmental sustainability, and the social impact that the company generates, seeking social development both inside and outside the organization To achieve operational excellence, it is necessary, on the one hand, that the company has the skills to design and implement a solid supply chain strategy and to encourage and guide change, and on the other hand, the ability to adopt high-performance logistics processes and systems, to measure its own and others’ performance, to adopt flexible and high-performance information systems, to forge alliances with equally mature and performing companies. SOGENET can help its customers achieve all this: in our track record of projects carried out with customers, the redesign of supply chain processes occupies the first place in terms of number and impact. The organizational design of the Logistics and Supply Chain area, the design of logistics KPIs, and continuous process improvement projects are at the heart of the services offered by SOGENET to its customers.
